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Tips for a great Otafest

Tips for first-timers, returning enthusiasts, or folks traveling from afar for an unforgettable experience at Otafest - where fun, friendship, and fandom thrive!

What is Otafest?

Otafest is an all-ages, multi-day fan festival with a focus on anime, manga, Japanese and pop culture. This type of event is sometimes colloquially referred to as an “anime convention”.

We feature a variety of activities, contests, events, panels, and celebrity guests, as well as an exhibitor hall featuring vendors and artists selling their goods. We’re a space where fans can meet up with friends or make new ones, interact with their favorite celebrities, and simply enjoy themselves for a weekend.

A large portion of Otafest attendees cosplay (dress up as) their favorite characters while they attend the event. Cosplay is, of course, not required to enjoy the festival, nor do cosplays have to be characters from anime. Attendees are free to dress as any character they please, or not dress up, so long as their attire follows our festival policies.

What to expect

Whether you’re going to Otafest alone, with friends, or with family, you can enjoy:

  • Workshops (seminars focused on interactive learning and skill-building) hosted by community members,
  • Panels (open ended discussions involving a pre-determined topic) hosted by community members,
  • Celebrity guest autograph and interaction opportunities,
  • Anime screenings throughout the day,
  • Free-play video gaming,
  • Card and board gaming,
  • Community booths to learn about other local events and organizations,
  • A Maid & Butler Cafe, where you're served by volunteers in cosplay before watching a specially choreographed dance performance,
  • Cosplay contests,
  • Hobby-specific events (such as gunpla - model kits depicting the mecha machinery and characters of the fictional Gundam multiverse),
  • An Exhibitor Hall featuring companies, distributors, and/or other proprietors selling their newest products to fans,
  • Artist Alley (within the Exhibitor Hall) where artists sell their crafts, drawn art, self-published books or video, fanzines, etc.
  • Sketch Drive, an Otafest-original event where you can have a caricature drawn while supporting charity,
  • The CONbini, a pop-up mini-convenience store featuring Japanese snacks and drinks,
  • and much more.

Planning your weekend

To make the most of your Otafest weekend, plan ahead and be prepared for the experience. Below are some tips to help you get started. Don’t worry if it seems overwhelming at first, take it step-by-step and you’ll get the hang of it as you go!

Pre-purchase your pass

You’ll need to purchase admission to enjoy Otafest. There are single-day and weekend-long options to suit your needs. Passes tend to sell out quickly, so we recommend to purchase them in advance to secure your spot at the event.

Buy tickets

Set your budget

Money, when left unchecked, tends to disappear. Plan and set aside how much money you want to spend at the festival ahead of time.

Some common things you may want to budget for throughout the weekend:

  • Parking
  • Food and drink
  • Hotel room (if travelling)
  • Exhibitor Hall purchases
  • Specially ticketed events (e.g. Maid & Butler Cafe)
  • Autographs
  • Donations to this year's charity

Schedule

Our schedule of events is usually released in late April or early May. Once it’s released, take a look to plan your days!

Maps & parking

Maps of the venue and parking information will be provided closer to the event date.

Maps & parking

Before heading to Otafest

Before heading to the festival, make sure you bring everything you need to make it through the day!

Things to bring

Water bottle
Snacks
Bag
Cash & cards
Cosplayers: Backup Clothes

Cosplay props

All props must be checked and tagged by Otafest’s Prop Check team to ensure that they comply with Otafest’s policies, the venue’s policies, and is safe.

If you bring a cosplay prop to Otafest, please visit a Prop Check booth when you arrive.

If a volunteer or staff member cannot see the tag on your prop, they may ask you to show it to them. If it is untagged, they will escort you to the nearest Prop Check booth to have the appropriate tag applied.

Not sure if your prop is allowed? E-mail photos and a description of the materials it is made of to props@otafest.com. The team can help!

At Otafest

You’re finally here! Welcome! Here are some important things to keep in mind while attending the event.

Badges

Badges are Otafest’s proof of admission.

This means that you will have to wear your badge to enter events and rooms.

  • Please take care not to lose your badge. It won't be replaced if lost.
  • You have to show your badge to a volunteer before entering Otafest spaces.
  • Badge ribbons are allowed at Otafest, but please ensure they are appropriate.

Can I take my badge off for photos?

Yes! Please feel free to temporarily remove your badge for photos.

Take care of yourself

Taking care of yourself is the most important thing you can do. Otafest is exciting, but you’re still human and have needs that must be fulfilled in order to survive! Please survive. It’s so much paperwork if you don’t.

  • SleepGet an adequate amount and quality of sleep each night. Tired brains have a harder time forming memories.
  • EatEat enough nutritious food to fuel your body (more than just carbs/sugar) and eat regularly throughout the day.
  • HydrateStay hydrated (preferably with water).
  • BatheFor the sake of your fellow attendees, please bathe/shower at least once a day and wear deodorant or antiperspirant.
  • Have cashAlways have some emergency cash on hand in case you need an unexpected transit ticket or food/water.
  • ParentsIf you're a parent taking (or sending) your child to Otafest, you may want to write your contact information on a card that they will have on them in case you get separated or there is an emergency. Some parents write their contact information on their child's arm.

General etiquette

These are some basics to help make Otafest a great experience for everyone.

Be a good citizen

Help us keep Otafest a safe, fun, and inclusive event (and keep the venue happy with us because we want to keep coming back).

Here are some examples of what you can do:

  • Be kindPlease treat each other with kindness.
  • Toss trashPlease throw your trash in the appropriate bins.
  • Consider othersPlease consider that others may face different challenges than yourself and may require more time or assistance.
  • Safety firstPlease refrain from actions that could endanger yourself or others.
  • Offer helpIf you're able, please offer to help someone if they appear lost or confused.

No solicitation

Unauthorized solicitation is prohibited at Otafest. This includes signs, unauthorized selling of goods, and/or advertising any form of service (e.g. memes such as “will step on you for $__” signs, promotional coupons for food delivery services, selling photo selfies, etc.) and will result in your expulsion from the event.

Panels

Most of Otafest’s panels are delivered by members of the community, just like you, who have dedicated their time and effort into creating engaging content for the audience.

You can show respect in panels by:

  • Being considerateRemain quiet/non-disruptive while they are presenting (unless, of course, their panel is interactive and you are invited to participate).
  • Engaging positivelyHave with a positive attitude while participating in the panel. Remember that the panelist is a fan, just like you.
  • Leaving promptlyLeave the room once the panel is complete so the next panelist can have the opportunity to set up. If you'd like to attend the following panel, you are welcome to join its line.

Age-restricted panels

Most of Otafest’s content is all-ages.

If a panel has an age restriction, it will be indicated on the schedule as well as the banner in front of the room itself. You will require photo ID containing proof of age to enter these events.

Examples of valid identification:

  • Learner's/Driver's license
  • Government identification card
  • Passport

Please note that temporary licenses are not valid as they do not have photos.

Sitting on the floor

While there are benches and chairs around the venue, some folks opt to sit on the floor either due to comfort preferences, formal seating being occupied, lack of formal seating in their immediate area, or, you know, floor-con.

If you wish to sit on the floor, please:

  • Check for signs around you that prohibit sitting in that particular area.
  • Avoid sitting where you may block traffic, such as near doors or in walkways (e.g. the +15, within the Exhibitor Hall, etc.).
  • Be prepared to stand up or relocate in the event of an emergency or upon staff request.

Have fun!

Yes. It’s a rule!

Actually, though, Otafest is a celebration so please remember to enjoy yourself. If you need any help, ask a nearby staff member or volunteer.

Many Otafest attendees are keen to make new friends, so feel free to start some conversations if you’re comfortable!

Please note that all of our organizers (“staff” included) are volunteers who dedicate their time on top of their busy lives and jobs to put on this event. Please be kind. We will always do our best to help, and sometimes that may require some patience.

Interacting with cosplayers

In every costume, there is a real person with their own feelings and boundaries. Seeing someone in costume doesn’t mean any rules of social interaction have changed.

Photos

Always ask for permission before taking someone’s photo.

Give them the chance to strike a cool pose.

If they say no, respect their boundaries and refrain from photographing them. They may be taking a break or are simply uncomfortable with their photo being taken.

Please note as well, per our policies you may not bring any photography equipment that is self-supporting (e.g. light boxes, tripods, etc.).

Physical contact

Respect everyone’s personal space, this includes cosplayers.

If you would like to put your arm around them for a photo or want to have a closer look at their costume, ask first and respect their decision if they say no.

Respect the prop & costume

Always ask before handling a cosplayer’s prop and if they say yes, be careful when handling it.

Always ask before touching a costume, even if it’s super sugoi cool and huge!

Cosplayers have worked weeks, months, or more on their costume and all of its components. Some of those parts may be fragile. Please treat all props delicately and with respect.

Be kind

Regardless of whether a costume was self-made or bought, everyone deserves to be confident and have fun with their hobbies.

It takes courage to cosplay and folks of all levels pour a lot of their time, effort, and soul into their costumes. Whether or not you personally enjoy a particular costume, be kind to them. Otafest isn’t a space for put-downs.

Please be supportive and keep Otafest a safe and inclusive space in which new talents can bloom!

Frequently asked questions

The festival

Can I bring my pet to Otafest?

Only service animals are allowed in the venue. Please leave any other pets at home!

How is the event structured? Can I leave to eat and come back?

Absolutely. Your Otafest badge allows you to come and go from the venue as you please on the days it’s valid. While there are food vendors inside, the surrounding area is packed with great restaurants if you’d like to step out for a meal. You are also welcome to bring your own food and non-alcoholic refreshments.

Can my child attend without me?

All attendees aged 12 and under must be accompanied by a ticketed guardian at all times.

Attendees with Youth Passes will not be permitted to enter event spaces without accompaniment.

I require assistance to enjoy the festival, can I bring a support person?

Yes. Otafest provides complimentary admission for support persons through the Access 2 Card program.

Here’s how it works:

  • When you pick up your badge, please have your support person with you and present your valid Access 2 Card. You may also be asked for personal ID to verify the name on the card.
  • Your support person will receive a complimentary wristband equivalent to your badge type (e.g., Weekend, Friday pass). This identifies them as an official support person to our staff.
Do I need separate tickets for specific events at Otafest?

Generally, no. Your badge is your all-access pass to panels, concerts, contests, and most programming no additional purchase required.

A few special events, like our Maid & Butler Café, require a separate ticket to cover the cost of food and drinks, but these are rare exceptions.

Why do I have to keep my badge visible?

Keeping your badge visible at all times helps our staff and security ensure that only ticketed attendees are in the festival space. It’s a simple step that is critical for everyone’s safety.

Is there a gender neutral washroom?

Yes, a designated gender-neutral washroom is available. You can find its location on the festival map.

Is there a bag check?

We do not offer a bag or coat check service at this time. Please be prepared to carry any items you bring with you for the day.

Are WiFi or ATMs available?

Yes, the venue offers public Wi-Fi. However, with thousands of attendees online, connectivity can be spotty, so we recommend not relying on it for critical use. ATMs are also located within the venue, but they can get busy and run out of cash. We suggest bringing cash with you, especially for guest autographs and the Exhibitor Hall.

What happens if I lose something?

All items found during the festival will be brought to the Lost & Found locations listed below. Please check there if you’ve misplaced something. Otafest is not responsible for lost or stolen items, so please keep your valuables secure.

Lost & Found Locations:

  • Telus Convention Centre or on Stephen Ave: Convention Centre Guest Relations (north building, by Rosso).
  • Marriott Hotel: Hotel front desk (ground floor).
  • Hyatt Hotel: Hotel front desk (ground floor).

Please note that Otafest’s Information Desk (south building hallway) does not have a lost & found.

Cosplay & costumes

Are there any restrictions on costume size or style?

We love big, ambitious cosplays! If your costume is particularly large (e.g., has large wings or a train), please be mindful of your surroundings, especially in crowded hallways.

Is there a place to fix my cosplay if it breaks?

Yes! We know that accidents happen, which is why we have a Cosplay Repair Station stocked with hot glue, safety pins, duct tape, and other emergency supplies. Check the festival map for its location, our volunteers are there to help you get back on your feet.

Do I have to register for the cosplay contests?

Yes, registration is required for all cosplay contests. Specifics on whether to pre-register online or sign up at the festival vary by contest. Please check the Cosplay Contests page for full details and deadlines.

Tickets

Do I have to use my legal name for my ticket?

Yes, please use the name that appears on your photo ID. This is for verification purposes only in case you lose your ticket, for example, and will never be printed on your badge or any public materials.

For Angel Pass holders, your purchase form includes a separate field to specify your preferred name for your badge.

Can I pick up a friend’s badge for them?

No. For security, every attendee must present their own photo ID to pick up their badge. There are no exceptions to this rule.

Can I change my single-day pass to a different day or upgrade it?

You bet. As long as the pass you want isn’t sold out, you can swap your single-day pass to another day or upgrade to a full weekend or Angel pass by following these instructions.

Will you sell tickets at the door?

Possibly, but we strongly advise against waiting. We cap ticket sales to ensure the festival remains a comfortable, enjoyable, and fire-code-compliant experience for everyone. If a ticket type sells out online, it is gone for good and will not be available at the door. Your best bet is to buy in advance.

Do you offer any discounts?

The prices on our tickets page are final. Otafest is a non-profit organization fueled by the passion of an entirely volunteer staff. We set our ticket prices as low as we possibly can to cover costs and keep the lights on. Every dollar from your ticket is reinvested directly into making the festival happen. We sincerely appreciate your support.

Do I need to print my ticket?

No need to print! Simply have the QR code ready on your phone when you arrive. To speed up the line, please have your screen brightness turned all the way up.

Can I pick up my badge before the festival starts?

Yes! To help you beat the morning rush, we offer an early badge pickup event.

  • Who can attend? All Weekend-level pass holders (Angel, Weekend, and Youth).
  • When is it? May 20, 2027.
  • Important Note: Single-day passes are not available at early pickup. They can only be collected on the day they are valid for.

We will email all eligible ticket holders with the exact time and location once details are confirmed.

I can’t make it anymore. Can I get a refund?

Yes, refunds (minus non-refundable service fees) are available until May 14, 2027. After May 14, all sales are final. You can request a refund by emailing support@showpass.com.

Guests

Who is coming to the festival this year?

You can find this year’s incredible lineup of voice actors, artists, and industry creators on our home page! We’re always adding new names, so check back often for the latest announcements.

Can I request a specific guest for a future festival?

Absolutely! We love to know who the community is excited about. Guest booking is a complex puzzle of scheduling and logistics, so while we can’t make any promises, your suggestions are incredibly valuable. You can submit a guest request here.

Which days will a specific guest be attending?

Most of our guests attend for the full weekend. For the exact times and locations of their panels, Q&As, and autograph sessions, the official festival schedule is your ultimate guide. Once released, it will have all the details you need to plan your weekend.

How much do guests charge for autographs or merchandise?

Each guest sets their own prices. If a guest provides us with their rates in advance, we will post that information on their bio page on our website. Otherwise, a complete price list will be displayed at their table. We highly recommend bringing cash, as not all guests are equipped to accept card payments.

Can I take a selfie with a guest?

This is handled on a case-by-case basis at the guest’s discretion. When you approach their table, it’s perfectly fine to ask politely if they are offering selfies. Please be respectful of their answer and mindful of other fans waiting in line.

More questions? Please check our policies. If your query is not answered there, please email info@otafest.com.